David Gerzof Richard RSS

I’m the founder of BIGfish, at night I masquerade as a professor of social media and marketing at Emerson College

Go here to contact me: about.me/DavidGerzof




Photos of David's Media Class
by the Wall Street Journal

Photographer: Dominick Reuter

My Company: BIGfish BIGfish Communications

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May
5th
Wed
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Top Boston Twitter Handles

At dinner meetings or cocktail receptions when the conversation invariably turns to social media, as the resident social media guy at Emerson, all eyeballs turn to me and I’m usually asked to explain Twitter. More often than not I end up defending it as “not a stream of junk and inane thoughts.” I have found that the best thing to do is ask the person what they’re interested in and either doing a live search for them or pulling up a good local Twitter user that I know will fit their interests; which brings me to this post. This is more a resource for me than anything else to help get through future discussions on the use and sustainability of Twitter.

Here are my recommendations for Local (Boston) Twitter Handles to follow:

BOSTON / MASSACHUSETTS POLITICS & GOVERNMENT 

@MABeacon Conor Yunits, Editor of MassBeacon.com This is the ultimate source for unbiased Massachusetts and Boston politics. 

@MassGovernor Currently manned by Brad Blake of the Governor’s Office and Governor Deval Patrick (he signs his Tweets -D) They did a great job keeping everyone posted when we had the aqueduct break and had to boil water for four days. 

INNOVATION & TECHNOLOGY 

@ScottKirsner Scott Kirsner writes on innovation for the Boston Globe as well as Wired and Fast Company - he is a great source of information on local VC and cutting edge technologies.

@dharmesh Dharmesh Shah is a founder of HubSpot, but more importantly he runs a blog called On Start Ups that’s fantastic.

MARKETING & SOCIAL MEDIA 

@BostonMarketer Rachel Levy lives, eats and breaths social media and marketing, she is also starting up a listing service for webinars.

@ChrisBrogan Chris is the author of a great book I use in the Emerson Social Media class called Trust Agents - only follow him if you can handle a lot of tweets.

@PGillin Paul Gillin is the author of the New Influences and Secrets of Social Media and Marketing as well as creator of the blog: Newspaper Death Watch.

VIDEO

@SteveGarfield Steve’s on Twitter and Jimmy Fallon loves him, that’s all I have to say.

BOSTON GOINGS ON

CitySearchBOS Currently manned by Christine Liu, she will keep you up-to-date on Boston events.

BostonTweet Tom O’Keefe is Boston incarnation of a tweet stream.

BostonTweetUp Follow Joselin Mane, attend the events he recommends and you’ll be connected to Boston’s social media underground.

Apr
15th
Thu
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Please help: I’m building a playground w/Children’s Hospital in Boston & I could really use some help http://bit.ly/BostonPlayGround

Apr
14th
Wed
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Great Interior Design Firm - keeps BIGfish offices looking good - pls check out their site http://bit.ly/6wSAZe

Apr
13th
Tue
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22 Entrepreneurs’ Tumblrs You Must Start Following Now - my friend/client James Siminoff made the list http://bit.ly/9frrUC

Apr
5th
Mon
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My interview with @Veronica in Emerson’s Social Media class on YouTube [VIDEO] http://bit.ly/9Yjrbd (Much Better Version)

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Boston Hosting World’s Largest Startup Competition Info: http://bit.ly/aGlSVD Kick Off Event: http://bit.ly/9EtFHr

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This iPad goes super fast, in a blender. The folks at Will it blend? find out if the iPad blends [Video] http://bit.ly/9Af4GX

Apr
2nd
Fri
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iPad owns Good Friday 2010

Mar
24th
Wed
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Mar
14th
Sun
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Hats off to Grasshopper for this awesome Parody titled THE NEW DORK - Entrepreneur State of Mind - nice touch adding shout outs to Mashable, TechCrunch and Gizmodo

Mar
1st
Mon
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Can an Organization Own a #HashTag?

A few weeks ago I was preparing for class and was reviewing the Emerson Social Media #ESM hashtag stream, when I suddenly got flooded with a ton of #ESM tweets that were not part of our class or even the Emerson community.  At first I thought it was students from the fall semester, but I recognize most of their handles and figured this was something else; turns out there was a weekend course running titled “Experts of Social Media”.

Now I don’t consider myself an expert on social media, I experiment with it - a lot; I explore it from a marketing perspective in our Emerson Social Media class, but I don’t claim to be an expert - In truth I kind of make fun of self-proclaimed “social media experts,” mainly because there are so many of them and less one percent of them truely understand that it’s about building and participating in community, NOT about getting a million followers or relentlessly blasting out updates. (Click here if you want to see a social media expert in its natural habitat)

Being that I’m not a social media expert, I didn’t know what do when I realized that some other group was muddying up our #ESM Hashtag stream. I could have been conservative and wrote to Twitter asking for guidance, but the last time I wrote them it took almost two months for them to get back to me (something having to do with exponential growth). I could have gone full-guns-nuclear and launched the might of 60 Emerson Social Media students armed to the teeth with Twitter APIs at this other ESM. Instead I opted to fire off a stern, but polite tweet across their bow; it read “Thank you for pushing #ESM hastag = Emerson Social Media = if you’re not part of the Emerson Mafia you might want to find your own hashtag”.

In the end it took this tweet and the efforts of a single #ESM student on Jon Bounds’ blog to resolve the issue - Experts of Social Media are now #EOSM.

The interesting story here is not the battle itself, but as Jon points out: our “desire to own and organize” hashtags.  There was no recourse for the Emerson Social Media class but to directly confront this other ESM using social media platforms. There is no ownership of hastags and if ther was how would Twitter enforce them? Twitter does not offer verified hashtag accounts and it provides no support for these sort of hashtag conflicts. While it may seem petty or silly to battle over a hashtag, I can now see why communities that rely on a specific hashtag get so upset when some else hijacks it. As more organizations and communities adopt hashtag use, they will develop a similar feeling of ownership over “their” hashtag  the same way Emerson Social Media feels about #ESM and as a consequence, passionately defend it. It’s ironic that the hashtag, which helps like-minded people find each other and anchors an organization in the Twitter stream, can also be the source of conflict between online communities.

Feb
10th
Wed
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How to Sniff Out a Twitter Robot Posing as a Human

I was speaking on threats to Twitter in this past week’s #ESM Emerson Social Media class and it occurred to me that Twitter’s biggest internal threat is not people tweeting inane things that best belong on Facebook, but rather something much more annoying and far worse – the multitude of robots passing themselves off as humans on Twitter.  I’ve noticed over the past year that the robots have been multiplying at such a fast pace that they could someday possibly out number humans on Twitter, rendering the platform virtually useless.

Let’s be clear on what a Twitter robot is – A fully automated Twitter handle that usually has a human face for an avatar, but is more like a fishing lure than anything else.  Using automated follow services like TweetAdder, TweetWhistle or TweetSpinner, a robot will automatically follow other Twitter handles based on preset keywords the robot is programmed to follow. The idea is to stimulate these Twitter handles to reciprocate the follow, building a Twitter following.  If a Twitter handle doesn’t reciprocate a follow after a set amount of time, a rule is triggered that has the robot automatically unfollow non-reciprocating handles.
If this was all a robot did they’d be super easy to spot – they would appear to follow a ton of people and have a slightly lower number of followers with very few tweets.  But most people who set up Robots understand this and take their robot an extra step by adding in a feed API like Twitterfeed, which on schedule grabs recent posts from a single or multiple sites and spits them out as tweets, making the robot look like a member of the Twitter community.

So how to sniff out a Robot?

Here’s a few Robot types I’ve found and ways to identify them:

1)    The Simple TweetFeeder – The tweets from this account will all be the same with a shortened link and will look like someone stamped out all their tweets.

2)    Skippy the Scratched CDbot – Probably the easiest robot to spot – this account will tweet the same thing multiple times – probably because whoever set it up double input the autotweet request.

3)    The Scheduler – a variation on a TweetFeeder , this robot tweets out the same number of tweets at the same time everyday. Often times throwing out so many tweets so fast that no human could possible type and tweet at that speed – a sure give away.

4)    The Wall Flower – This robot has no feed but has thousands of followers, is following slightly more people than has following it and has zero or very few tweets

5)    The Complex TweetFeeder – To not appear like a Simple TweetFeeder or Scheduler, this robot uses a mix of automated tweet applications to look more varied.  These robots are a bit harder to spot, but the tell tale sign they are a robot is there will be no @ messages going out to anyone.

Got a different type of Robot to report? tweet me at: http://twitter.com/davidgerzof and I’ll add it to the list with a credit to you.

Feb
5th
Fri
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Smartphones Are Selling Like Crazy -via Mashable http://bit.ly/9PABz2